Refund & Cancellation Policy
What you can expect if you change your mind, or if something goes wrong with a payment.
Live sessions and workshops
A seat can be cancelled for a full refund up to 24 hours before the session begins. Write to ar.happinessmovement@gmail.com from the address you registered with, and tell us which session.
Within 24 hours of the start, and once a session has begun, a seat is non-refundable — the place has been held and cannot be resold at that point.
If we cancel or reschedule a session, you receive a full refund automatically, or a seat at the rescheduled date if you prefer. You do not need to ask.
Courses
A course can be refunded in full within 7 days of purchase, provided no lesson has been opened. Once you have started a course the material has been delivered, and it is non-refundable.
Membership
Membership is a one-off payment for a fixed period of access. It does not renew automatically and there is nothing to cancel — access simply ends when the period does.
Part-used membership periods are not refundable. If you believe you were charged in error, contact us and we will look at it.
Failed and duplicate payments
If a payment fails, nothing is charged and nothing is booked. Where an amount has left your account on a failed payment, your bank returns it automatically, normally within 5–7 working days.
If you are charged twice for the same thing, tell us and we will refund the duplicate. You do not have to prove it was accidental.
How refunds are paid
Approved refunds are returned through Razorpay to the original payment method. We start them within 3 working days of approving the request; your bank then takes its own time, usually 5–7 working days, and we cannot speed that part up.
Getting in touch
Email ar.happinessmovement@gmail.com or call +91 7373738391. Please include the payment reference from your confirmation message — it is the fastest way for us to find the transaction.